Return Policy
TrampolineWorld Return Policy
Welcome to TrampolineWorld's Returns Policy! We aim to make your experience with us as smooth as possible. Below you will find all the information regarding product returns and refunds.
Returns and returns
- You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product.
- After registering the return, you as a retailer have (a maximum of) 14 days to refund the order amount including shipping costs.
- For returns within this period, please contact our customer service at info@trampolineworld.nl.
- The costs for returning products are at the expense of the customer, unless the item is defective.
- If the item is defective, we will pay the return costs.
Refunds
- We will refund the order amount due within 14 days of notification of your return, provided that the product has already been returned in good order.
- The refunded amount will be credited back to the payment method used for the original order.
Returns Policy
- If you make use of the right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. If the product is damaged or the packaging is damaged more than necessary to try the product, we can pass on this reduction in value of the product to you. So treat the product with care and make sure that it is properly packaged when returned.
Responsibility and recommendations
- We are not responsible for delays or damage during transit of returned items.
- We recommend that you check the return package within 24 hours of receipt and contact us immediately if there are any problems.
Contact Us
If you have any questions about our returns policy, please do not hesitate to contact us at info@trampolineworld.nl We will do our best to answer all your questions as quickly as possible.
Thank you for your trust in TrampolineWorld! We strive to make your shopping experience as pleasant as possible.
This policy is effective as of 01-01-2024.