Privacy Policy
About our privacy policy
TrampolineWorld cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information that we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by TrampolineWorld. The effective date for the validity of these conditions is 09/04/2024, with the publication of
a new version will cancel the validity of all previous versions. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how
we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and who has access to the data
Webshop software
Webshop
Our webshop is developed with software from Shopify. Personal data that you provide for our
services available to us, are shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose.
purpose. Shopify is required by the agreement we have with them to take appropriate security measures. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or
stored
Email and mailing lists
Our website uses Transip, a third party that handles the e-mail traffic from our website and the sending of any newsletters. All confirmation e-mails that you receive from our website and web forms are sent via Transip's servers. Transip will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. If you click this, you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Transip. Transip uses cookies and other internet technologies
that provide insight into whether emails are opened and read. Transip reserves the right to use your data to further improve the service and to share information with third parties in this context.
Transip
We use the services of Transip for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data.
data as much as possible. Transip does not have access to our mailbox and we treat all our email traffic confidentially.
Payment processors
We use the Shopify Payments platform to process (part of) the payments in our webshop. Shopify Payments processes your name, address and place of residence details and your payment details such as your bank account or credit card number. Shopify Payments has taken appropriate technical and organizational measures to protect your personal data. Shopify Payments reserves the right to
right to use your data to further improve the service and to share (anonymized) data with third parties in this context. Shopify Payments will share data with third parties in the event of a request for a
deferred payment credit facility) personal data and information regarding your financial position with credit rating agencies. All of the above safeguards regarding the protection of your personal data also apply to the parts of Shopify Payments's service for which
they engage third parties. Shopify Payments will not retain your data for longer than is permitted by law.
Reviews
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to
to engage third parties to provide the service, for which we have given WebwinkelKeur permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which
WebwinkelKeur engages third parties.
Shipping and logistics
When you place an order with us, it is our job to have your package delivered to you. We use
the services of PostNL for the execution of the deliveries. For this it is necessary that we have your name,
share address and city details with PostNL. PostNL uses this data only for the purpose of
execution of the agreement. In the event that PostNL uses subcontractors, PostNL will provide your data
also available to these parties.
Purpose of data processing
General purpose of the processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our
to further improve our services. This information (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In certain cases, TrampolineWorld may be required by law to share your data in connection with fiscal or criminal investigations by government authorities. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
In certain cases, TrampolineWorld may be required by law to share your data in connection with fiscal or criminal investigations by government authorities. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Your rights
Based on the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that is processed by or on behalf of us. Below we explain what these rights are and how you can invoke these rights. In principle, in order to prevent misuse, we only send transcripts and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of processed requests; in the event of a request to be forgotten, we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to view the data that we (have) process and that relate to you personally or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we (have) process and that relate to you or can be traced back to you, adjusted. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we (have) process that relates to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we (have) process and that relate to your person or can be traced back to you, performed by another party. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. In all probability, we will no longer be able to continue providing the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In applicable cases, you have the right to object to the processing of your personal data by or on behalf of TrampolineWorld. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is justified, we will provide you with transcripts and/or copies of data that we (have) processed and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies are placed via our website by the American company Google, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website.
This processor may be required under applicable laws and regulations to provide access to this
data. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way your movements on the internet
follow. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.
Third party cookies
In the event that third party software solutions use cookies, this is stated in this
privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.
Contact details
TrampolineWorld
Early bird 29 1964 KP Heemskerk Netherlands
E info@trampolineworld.nl