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The fastest place to get help!Frequently Asked Questions about Payment
Which payment method can I use?
You can use different payment methods, including iDEAL, credit card, PayPal and In3 (pay in 3 installments with 0% interest). View the available options in the checkout during the payment process.
How does TrampolineWorld ensure that I can pay safely?
We ensure that you can pay safely by using encrypted and secured payment systems. This protects your personal and financial data during the checkout process. In addition, reliable and well-known payment methods such as iDEAL, credit card and PayPal are offered. This way you can complete your purchase with confidence.
Can I also pay afterwards?
Yes, you can also pay afterwards at TrampolineWorld. We offer the option to pay with In3, which allows you to pay in 3 installments with 0% interest. Select this option in the checkout during the payment process. Read more here.
My payment failed, what now?
If your payment has failed, you can take the following steps:
- Try your payment again: Check that you have entered the correct payment details and try your payment again.
- Use a different payment method: Choose a different payment option such as iDEAL, credit card, PayPal, or In3 (pay in 3 installments).
- Check your bank or card limit: Make sure you have sufficient funds in your account and that you have not exceeded your card limit.
- Contact your bank: Sometimes the bank can block the payment. Contact your bank to solve this.
- Contact Customer Service: If the problem persists, please contact our Customer Service for further assistance.
Our customer service will be happy to help you resolve the problem and complete your payment.
Paid but I have not received confirmation?
If you have paid but have not received confirmation, you can take the following steps:
- Check your spam/junk folder: Sometimes the confirmation email can end up there.
- Check your bank statement: Check to see if the amount has been debited from your account to confirm that the payment has been processed.
- Contact us: Provide your proof of payment and order details so we can investigate what went wrong and help you further.
Are all our prices inclusive of VAT?
Yes, all our prices include VAT.
Is it possible to pay in installments?
Yes, it is possible to pay in installments. You can use In3, which allows you to pay in 3 installments with 0% interest. Select this option in the checkout during the payment process. More information about In3.
How do I know if my payment has been processed successfully?
You can check if your payment has been processed successfully by following these steps:
- Confirmation Email: You will receive an order confirmation email once payment has been processed. Please check your inbox and spam/junk folder.
- Bank Statement: Check your bank or credit card statement to see if the amount has been debited.
- Order Status : Log into your account on our website and check the status of your order.
- Contact Us : If you have not received confirmation or have any doubts, please contact us for verification.
By following these steps, you can be sure of the status of your payment.